7775 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 7775 ("7775", "we", "us", "our"), operator of the online gaming platform accessible at 7775.bio, collects, uses, stores, discloses , and protects personal information relating to visitors and registered players ("you", "your") who access or use our platform.

7775 is committed to handling your personal data with transparency, care, and respect. We collect only what is necessary, use it only for defined purposes, and apply appropriate technical and organisational safeguards to keep it secure. This Policy is intended to give you a clear and complete understanding of our data practices so that you can make informed decisions about using the 7775 platform.

By registering an account with 7775, accessing the platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you do not agree with the practices described here, you should not use the 7775 platform.

2. Personal Data We Collect

7775 collects personal data in two primary ways: information you provide to us directly, and information collected automatically as you use the platform. The categories of personal data we may collect include the following:

2.1 Information You Provide Directly

• Identity Data: Full name, date of birth, gender, nationality, and copies of identity documents (such as a national ID card or passport) submitted during the Know Your Customer (KYC) verification process.
• Contact Data: Email address, telephone number, and residential address, including city, district, and postal code within Bangladesh or elsewhere.
• Account Data: Username, password (stored in hashed form — never in plain text), account preferences, communication preferences, and responsible gaming settings.
• Financial Data: Payment method details including mobile banking account numbers associated with bKash, Nagad, Rocket, or Upay; card details for Visa and Mastercard transactions (card numbers are tokenised and not stored in full); deposit and withdrawal history; and transaction reference numbers.
• Communications Data: The content of messages you send to our customer support team via email or live chat, including any attachments or supporting documents you provide.

2.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and time zone setting.
• Usage Data: Pages visited, features used, games played, bets placed, session duration, click-through paths, and referring URLs.
• Cookie and Tracking Data: Information collected via cookies and similar session-management technologies, as described in Section 7 of this Policy.

3. How We Use Your Personal Data

7775 uses the personal data we collect for the following defined purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent.

Purpose	Types of Data Used
Registering and maintaining your player account	Identity, Contact, Account Data
Processing deposits, withdrawals, and payment verification	Identity, Financial, Technical Data
Verifying your identity and age (KYC compliance)	Identity, Contact Data
Preventing fraud, money laundering, and prohibited conduct	Identity, Technical, Financial, Usage Data
Providing customer support and resolving disputes	Identity, Contact, Communications Data
Personalising your platform experience	Account, Usage, Cookie Data
Sending transactional notifications (account activity, withdrawals)	Contact, Account Data
Sending promotional communications (with your consent)	Contact, Account Data
Analysing platform performance and improving our services	Usage, Technical, Cookie Data
Complying with legal and regulatory obligations	Identity, Financial, Communications Data

4. Legal Basis for Processing

7775 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific purpose of processing:

• Contractual Necessity: Processing is necessary to perform the contract between you and 7775 — specifically, to create and operate your account, process your bets, and handle your deposits and withdrawals.
• Legal Obligation: Processing is required for 7775 to comply with applicable legal obligations, including anti-money laundering (AML) regulations, age verification requirements, and financial record-keeping duties.
• Legitimate Interests: Processing is necessary for the legitimate interests of 7775, such as fraud prevention, platform security, and product improvement, where those interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent — for example, to send you marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal. To withdraw consent, contact us at [email protected].

5. Sharing Your Personal Data

7775 does not sell or rent your personal data to third parties. We may, however, share your data with carefully selected third parties in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the 7775 platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification service providers, cloud hosting and infrastructure providers, and customer support technology vendors. Each service provider is contractually bound to process your data only on our instructions and to apply data protection standards equivalent to those described in this Policy.

5.2 Game Content Providers

The games available on 7775 are supplied by third-party studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. These providers may receive limited technical data (such as session tokens and game outcome records) necessary for the delivery of their games. They do not receive your full identity or financial data unless specifically required for a licensed game feature.

5.3 Legal and Regulatory Authorities

7775 may disclose your personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or other government authorities where we are legally required or permitted to do so — for example, in connection with an investigation into fraud, money laundering, or underage gambling. Such disclosures are made in strict compliance with applicable law and, where permissible, we will notify you that a disclosure has been made.

5.4 Business Transfers

In the event that 7775 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the relevant successor entity. We will notify affected players via email or a prominent notice on the platform before any such transfer occurs, and the successor entity will be required to honour the commitments made in this Policy.

6. Data Retention

7775 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable law. The following general retention guidelines apply:

• Active Accounts: Personal data associated with an active player account is retained for the duration of the account's active status plus a minimum of five years following permanent account closure, in line with standard financial record-keeping requirements.
• KYC Documents: Identity verification documents are retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of each transaction.
• Support Communications: Customer support records are retained for three years from the date of the last communication in a support thread, unless the matter relates to an ongoing dispute or legal claim.
• Marketing Consent Records: Records of consent to receive marketing communications are retained for the duration of the consent period plus two years after withdrawal of consent.

When personal data is no longer required for any of the purposes set out in this Policy and no legal obligation requires its continued retention, 7775 will securely delete or anonymise that data.

7. Cookies and Similar Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently and to provide session continuity, as well as to supply website operators with basic performance information. 7775 uses cookies and similar technologies such as local storage and session tokens to operate the platform correctly.

7.2 How 7775 Uses Cookies

7775 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for you to browse the 7775 platform and use its features. Without these cookies, the platform cannot function — for example, you would not be able to maintain a logged-in session or access your account balance. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies collect anonymous information about how visitors interact with the platform, including which pages are visited most frequently and whether error messages are displayed. This information is used to improve how the platform works. No personally identifiable information is stored in these cookies.
• Functionality Cookies: These cookies allow the platform to remember choices you make — such as your preferred language setting or responsible gaming limits — and provide a more personalised experience.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and configure alerts when new cookies are placed. Please be aware that disabling strictly necessary cookies will impair the functionality of the 7775 platform and may prevent you from accessing your account. Instructions for managing cookies vary by browser; please consult your browser's help documentation for specific guidance.

8. Security Measures

7775 takes the security of your personal data seriously. We implement a layered set of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7775 platform.
• Encrypted storage of all sensitive data held on our servers, including hashed password storage using modern cryptographic algorithms.
• Role-based access controls ensuring that only personnel with a verified business need can access player data.
• Regular internal security reviews, vulnerability assessments, and penetration testing conducted by qualified security professionals.
• Comprehensive audit logging of all access to player data, with alerts for anomalous access patterns.
• Staff data protection training to ensure all team members who handle personal data understand their obligations.

While 7775 employs robust security practices, no method of transmission over the internet or electronic storage is entirely risk-free. We cannot guarantee the absolute security of your data. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 7775 will notify affected players promptly in accordance with applicable legal requirements.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights in relation to the personal data that 7775 holds about you:

• Right of Access: You have the right to request a copy of the personal data that 7775 holds about you, together with information about how and why it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement it without undue delay.
• Right to Erasure: In certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent — you may request that 7775 delete your personal data. Note that this right is subject to legal retention obligations; we may be required to retain certain data even following a deletion request.
• Right to Restrict Processing: You have the right to request that 7775 restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on legitimate interests. You also have an unconditional right to object to the processing of your data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all legitimate requests within 30 days of receipt. In some cases, particularly for complex or multiple requests, we may extend this period by a further 30 days, and we will notify you of any such extension.

10. Children's Privacy

The 7775 platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 7775 without your knowledge or consent, please contact us immediately at [email protected]. Upon confirmation, we will promptly close the relevant account and delete all associated personal data.

7775 employs active age-verification measures during the registration process and reserves the right to request documentary proof of age at any point during a player's use of the platform. Any account found to be operated by a person under the age of 18 will be suspended immediately.

11. Third-Party Links and Services

The 7775 platform may contain references to, or integrations with, third-party services such as game studios and payment providers. These third parties operate their own privacy policies independently of 7775. We are not responsible for the privacy practices of any third party and we encourage you to review the privacy policy of any third-party service before providing your personal data to that service.

Links to third-party websites or services that may appear in game interfaces or promotional content do not constitute an endorsement by 7775 of those websites or services, nor do they indicate any affiliation beyond the provision of games or payment processing on our platform.

12. Updates to This Privacy Policy

7775 reviews this Privacy Policy regularly and reserves the right to update it at any time. When we make material changes to this Policy — meaning changes that affect your rights or how we use your data in a substantive way — we will notify registered players by email at least 14 days before the updated Policy takes effect. The date on which the current version of the Policy was last updated is displayed at the top of this page.

Your continued use of the 7775 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting our support team.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7775 processes your personal data, please contact our dedicated data support team using the details below. All privacy-related queries are handled with priority and in strict confidence.

For questions about our approach to responsible gaming, including self-exclusion and deposit limits, please visit our Responsible Gaming page. For general platform questions, our FAQ page provides quick answers to the most common topics raised by 7775 players.